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HELP DESK SUPPORT

IT SUPPORT WHEN YOU NEED IT
Office Building

Expert IT Help Desk Support Services

Vanguard Tech Services offers tailored IT help desk support to meet your business needs. Our expert team is available round-the-clock via our advanced Help Desk system, accessible through email, phone, or on-site requests for any IT issues.
 

We utilize advanced Remote Monitoring and Management (RMM) and Professional Services Automation (PSA) tools to efficiently access and manage your desktops, ensuring quick resolutions and minimal downtime.
 

Benefit from a comprehensive range of desktop technical support services, including diagnosing hardware issues, upgrading PC components, migrating user data, and configuring essential business applications like Microsoft Office Suite. Our expertise extends to IT security, specializing in spyware, ransomware, malware, and virus removal to safeguard your infrastructure and maintain productivity.
 

Choose Vanguard Tech Services for dependable IT support that keeps your operations smooth and secure.

Cutting Edge Tech Support Ticketing Systems

Vanguard Tech Services revolutionizes tech support with cutting-edge Remote Monitoring and Management (RMM) and Professional Services Automation (PSA) software. Our system tracks tech support issues, identifies trends, and provides tailored long-term IT solutions, prioritizing and addressing recurring challenges for your employees.
 

Our IT Technical Support Help Desk offers immediate, cost-effective support by minimizing unnecessary travel, ensuring efficient and accessible assistance whenever needed.
 

We proactively automate and refine IT processes using industry-leading tools, streamlining operations and enhancing overall efficiency. Choose Vanguard Tech Services for proactive, strategic IT support driving your business forward.

Team Working in the System Room
Image by Scott Webb

Ensuring Maximum Network Uptime and Security

In the dynamic tech landscape, Vanguard Tech Services maximizes network uptime with proactive managed IT services. Our dedicated technical support professionals ensure a secure, highly available network for seamless business operations.
 

Access prompt and effective assistance to keep your IT infrastructure resilient, secure, and aligned with the latest technology trends.

Expert Assistance for IT Issues

Vanguard Tech Services specializes in swift and reliable support for IT needs, including password resets, printer troubleshooting, and peripheral device issues. Rely on our dedicated team for quick resolutions and minimal workflow disruptions, keeping your systems running smoothly.

Image by KOBU Agency
Image by Patrick Turner

Expert Solutions for Network Performance

Vanguard Tech Services excels in diagnosing and resolving internet connectivity issues, optimizing network speed, reliability, and operational continuity. Trust us to keep your internet connection at peak performance, enabling uninterrupted business growth.

Rapid Response to IT Security Events

Vanguard Tech Services prioritizes swift and effective handling of IT security events, protecting your business with prompt responses to security threats. Our IT security experts employ the latest protocols and technologies to detect, assess, and neutralize risks, keeping your data safe and systems secure. Trust us for reliable security management against evolving cybersecurity threats.

Image by Ralph Hutter

CLIENT TESTIMONIALS

Enerplus Resources

“Vanguard has been a trusted partner of Enerplus for over 3 years. Some of the major milestones that have been achieved are significant cost savings month after month, customer satisfaction and high quality end user support. Prior to a dedicated managed service it was up to the Service Desk team to manage the bill and rate optimization, support, procurement, training, etc.. This was proven to be unsuccessful as the resources did not have the proper skill set or time that is required for the ever emerging demands.
 

I reached out to Vanguard as I had experience working with their resources in the past and the benefits of this partnership were instant. We are looking forward to working with Vanguard for many years to come on some of the exciting activities such as mobile security road mapping and mobile device management solutions.
 

I would highly recommend Vanguard to any client.”..read more

IT Team Manager

Aaron Slater

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