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On Demand IT Support

When you need it 24/7 IT support
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Remote IT Assistance

Utilize our advanced remote access tools for efficient and effective IT support, specifically designed to promptly resolve your technical issues with minimal disruption. Our skilled support team ensures seamless operations, getting your team back on track without unnecessary delays.

On-Site IT Support

While many IT challenges can be resolved remotely, certain situations demand on-site expertise. For these critical moments, our team is prepared to provide on-site support, strictly adhering to your company’s health and safety guidelines. Be assured, regardless of the issue, we’re equipped to ensure a seamless resolution with utmost respect for your workplace protocols.

Image by Christina @ wocintechchat.com
Image by Christina @ wocintechchat.com

24/7 Help Desk Support

Experience unparalleled support with our round-the-clock Help Desk, accessible via online chat, phone, email, and text, providing your team with assistance precisely when and where it’s needed. A Reliable Help Desk Solution. In today’s fast-paced business environment, dependable IT support is essential. Every company deserves a help desk ready to assist, ensuring uninterrupted operations.

Guaranteed Response Times

Right from the beginning, our commitment is clear: to address your IT concerns. Our dedication doesn’t stop there; we work tirelessly to ensure every issue is thoroughly resolved. Count on us to prioritize your IT needs with steadfast dedication and immediate action.

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Image by Austin Distel

Email Support Services

Our IT support extends to efficiently managing lower-priority issues through our automated email support system. By submitting your concerns via email, they’re seamlessly integrated into our ticketing queue, visible to both you and our dedicated IT team. This transparent process ensures not only visibility but also prompt resolution of incidents, keeping you informed every step of the way.

Trusted Partnership

Vanguard Tech Services offers more than just managed services. We stand as your reliable business ally, skilled not only at resolving immediate challenges but also at devising strategies for your long-term success. With us, you gain more than services; you gain a partnership dedicated to your growth and stability.

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Dedicated Support

Navigating IT complexities without a dedicated in-house team or an accessible help desk could leave your business exposed. Vanguard Tech Services stands out by providing all clients dedicated, high-quality service coupled with expert issue resolution. Facing any IT challenge? Our professional support is here to ensure your business not only survives but thrives.

CLIENT TESTIMONIALS

Enerplus Resources

“Vanguard has been a trusted partner of Enerplus for over 3 years. Some of the major milestones that have been achieved are significant cost savings month after month, customer satisfaction and high quality end user support. Prior to a dedicated managed service it was up to the Service Desk team to manage the bill and rate optimization, support, procurement, training, etc.. This was proven to be unsuccessful as the resources did not have the proper skill set or time that is required for the ever emerging demands.
 

I reached out to Vanguard as I had experience working with their resources in the past and the benefits of this partnership were instant. We are looking forward to working with Vanguard for many years to come on some of the exciting activities such as mobile security road mapping and mobile device management solutions.
 

I would highly recommend Vanguard to any client.”..read more

IT Team Manager

Aaron Slater

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