Computer Help Desk IT Services
Today, more than ever, companies are looking to cut costs, while continuing to run a business and make a profit. Compounded with the demands of running marketing, sales, and payroll, and the time it consumes, it’s not a surprise when most IT projects are put on hold.
Vanguard can be your IT department or augment your existing IT staff by providing computer help desk support services. This allows your in-house IT team to focus on the much needed server consolidation tasks or upgrades necessary for your business to run efficiently. When your staff’s computer or printer issue arises, Vanguard’s help desk team of engineers and technicians will be able to guide your employee through a solution remotely with a just phone away. Our local engineer will also have all the necessary documentation and familiarity with your current network environment to provide a quick solution and go onsite as needed.
Our virtual help desk engineers support most Microsoft Desktop Operating Systems, Apple MacOS X, Microsoft Office, Outlook, Exchange and hand held business use devices. In general, we support most of the major software from Microsoft, Adobe, Symantec, McAfee, and can resolve connectivity issues with network devices (printers, servers, smartphones, wireless and routers).